You are here: Spice › BPO › What we do
  • Who we are
  • Who we are
  • What we do
  • Why us
  • Reach us

BPO

Services at Industries

Contact Center Management

SPICE BPO services provides outsourcing services for setting up contact center which acts as a nucleus for all customer interaction be it Voice or Non voice including white mail, email chat, SMS or Web Interaction.

BFSI

Customer Acquisition
Lead generation
End 2 End sales (FOS)
Post Sales Services
Welcome calls / notifications
Customer Account
Customer account management
Enquiry handling
Complaints resolution
Cross sell
Back office support
Data entry and validation
Insurance processing and verification
Claims processing
Account activation
Policy maintenance
Collections
Reminder calling
Renewal calling
Premium collection
Soft collections
Retention
Limit enhancement
Affinity
Loyalty management